Remember: PLEASE DO NOT RETURN ANY MERCHANDISE WITHOUT A RETURN AUTHORIZATION NUMBER!!!
Returns for all unused items will be accepted within 30 days of purchase. A 10% restocking fee, with a minimum of $10.00, will be deducted from your refund. The customer is responsible for all charges associated with the return shipment.
Failure to follow this procedure may void your refund.
Please contact firstname.lastname@example.org or 513-707-1817 for Return authorization number.
Damaged Goods: We are not responsible for damage to your shipment that is done by the carrier. Please report such damage to the carrier immediately, and then advise us so that we can provide any replacements needed.